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  Public Ticket #1641731
Error Bundled Plugins
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  • Emanuele started the conversation

    Hello, I've a problem with instalation of revo slider plugin, and WPBakery Visual Composer Bundled plugins, I have a error when try to install, I think the problem is with the download url..

    my purchase code id :22b7b882-4e02-42c3-9481-1d5a8342587c

    sorry but a solution is quite urgent..
    Thanks, I'm waiting you news

  •  42
    Vinod replied

    Hello,

    Please Deactivate and delete plugin Revolution slider and WPBakery Visual Composer. And then install plugin revolution slider and WPBakery Visual Composer.

    Thank you 

  • Emanuele replied

    Sorry but if I wrote that I could not install them, how do I delete them?

  •  42
    Vinod replied

    Hello,

    Please share your website URL, FTP and wp-admin details. So, we can check and fix the issue.

    Thank You

  • Emanuele replied

    Hi, I have just send days ago a mail to vinodpal09@gmail.com, anyway this is the credentials:

    http://emdm.altervista.org/blog/

    guest
    guest893321!@2018

    for the ftp:
    ftp.emdm.altervista.org

    guest
    guest893321!@2018

    Sorry but this is a developer enviroment, I hope that I no have problem whith the migration in new enviroment.

    Best Regards, Emanuele

  • Emanuele replied

    I have been waiting for 5 days for a solution...any news?

  •  42
    Vinod replied

    Hello,

    Your visual composer plugin has been activated. But Revolution slider plugin has been not activated because your revolution slider plugin has been not convert into zip folder in your theme.And your Ftp has been not connected because your server has been slow.So please you go to your theme and inc/theme/plugins folder and revolution slider convert into zip folder. And then install revolution slider in your wp-admin.

    Thank You

  • Emanuele replied

    I Vinod, I don't understand the your solution, Can you give me the .zip of Revolution slider plugin? 

  • Emanuele replied

    Ok I've solved. thanks

  •  42
    Vinod replied

    Thanks